Lease Up Coordinator job in Odenton
Odenton CorTech LLC
| Job Ref: | 373995 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 24.00-25.00/Per Hour |
| Remote: | No |
Location |
|
| City: | Odenton |
| Post Code: | 21113 |
| Map: |
|
Description |
|
|
JobsRUs.com, formerly CorTech, is a service-oriented staffing and recruiting company dedicated to working closely with our clients. We are currently hiring for a Lease Up Coordinator in Odenton, MD. Immediate Opening! Schedule: Monday ? Friday, 8:30 AM ? 5:00 PM Pay Rate: $24.00 ? $25.00/hour Position summary The Outbound Leasing Coordinator is the front of the lease-up funnel. This role is responsible for converting a 6,000+ name lottery list into qualified appointments by running a disciplined outbound cadence of calls, texts, and emails. The role is fully remote and works under the supervision of the onsite Community Manager. This is a high-velocity, scripted role. Success is measured by daily contact volume, first-response time, and appointments set ? not by closing leases. Leases are closed downstream by Intake and Compliance. Core responsibilities ? Execute 45?60 meaningful outbound touches per day (calls, texts, emails, CRM notes) against an assigned segment of the lottery list. ? Sustain 10?15 live conversations per day and set 1?2 qualified appointments per day for the Intake Specialist. ? Respond to inbound leads in under 15 minutes during business hours, per the response-time SLA. ? Run an 8?12 touch nurture cadence over 21 days for every assigned name; document every touch in the CRM with disposition codes. ? Use Conifer-approved scripts, Fair Housing-compliant language, and lottery/eligibility pre- screening questions on every call. ? Schedule appointments directly into the Intake Specialist?s calendar with full lead notes attached (household size, income range, language preference, urgency). ? Confirm appointments 24 hours and 2 hours prior to reduce no-show fallout. ? Participate in the daily 15-minute pipeline standup hosted by the Community Manager. ? Escalate complex eligibility, accessibility, or compliance questions to the Community Manager ? never improvise on policy. What this role is not ? This is not a closing role. Coordinators do not run intake interviews, collect documents, or determine eligibility. ? This is not a discretionary outreach role. Scripts, cadences, and SLAs are non-negotiable. Required qualifications ? High school diploma or equivalent. ? 1+ year of outbound calling, scheduling, sales development, or customer service experience. ? Demonstrated comfort with high-volume phone and text outreach (50+ calls/day). ? Strong written communication; professional phone presence. ? Reliable broadband internet (minimum 50 Mbps), quiet work environment, USB headset. ? Comfort with CRM software, scheduling tools, and standard productivity software. ? Ability to work scheduled evening shifts on a rotation to extend response coverage. Preferred qualifications ? Prior leasing, apartment marketing, or call-center experience. ? Familiarity with affordable housing, LIHTC, Section 8, or HCR-administered programs. | |
ref: (373995)
less than 2 minutes ago
Back to search results