Service Engineer job in Brownsville, CA
Brownsville, CA CorTech LLC
| Job Ref: | 375517 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 35-40/Per Hour |
| Remote: | No |
Location |
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| City: | Brownsville, CA |
| Post Code: | 78521 |
| Map: |
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Description |
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Position Summary- We are seeking an experienced On-Site Service Engineer (OSE) to provide hands-on technical support for enterprise data center servers and hardware, including next-generation AI infrastructure. This is a hands-on server hardware and break/fix position. The ideal candidate will have experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment. Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the primary focus. Key Responsibilities- Provide on-site technical support for Dell PowerEdge and other enterprise server hardware. Diagnose and resolve server hardware failures to minimize customer downtime. Install, remove, replace, and repair server hardware components, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards Other server components Perform rack-and-stack activities, server installation, cabling, component replacement, and hardware configuration. Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics. Perform BIOS and firmware updates. Utilize server management tools such as Dell iDRAC or comparable platforms. Perform reactive break/fix services and preventive maintenance according to established procedures. Troubleshoot and isolate hardware failures using technical documentation and diagnostic procedures. Work directly with customers and internal technical teams to communicate service status, troubleshoot issues, and resolve technical problems. Accurately document service activities, hardware replacements, troubleshooting steps, and resolutions. Escalate complex technical issues when necessary. Participate in on-call rotations and provide extended support coverage as required. Required Qualifications- -3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure -Direct, hands-on experience physically working on server hardware ? installing, removing, diagnosing, repairing, or replacing server components -Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs -Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment -Strong understanding of server hardware architecture and troubleshooting methodology -Experience with hardware diagnostics, BIOS/firmware, and server management tools -Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues -Comfortable working independently in a customer-facing environment -Ability to clearly communicate technical issues and resolutions to customers and internal teams -Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Preferred Qualifications- -Experience supporting Dell PowerEdge servers -Dell or other enterprise hardware certifications -Experience with iDRAC, iLO, or comparable server management platforms -Experience supporting GPU/AI server infrastructure -Experience with data center operations, rack/stack, structured cabling, or server deployment -Associate?s or Bachelor?s degree in IT, Computer Science, or a related field | |
ref: (375517)
less than 2 minutes ago
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