Service Engineer job in Pryor, OK
Pryor, OK CorTech LLC
| Job Ref: | 376744 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 40/Per Hour |
| Remote: | No |
Location |
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| City: | Pryor, OK |
| Post Code: | 74361 |
| Map: |
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Description |
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Position Overview Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on technical support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. This is a hands-on server hardware and break/fix position. The ideal candidate will have direct experience diagnosing, repairing, replacing, installing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment. Prior AI experience is not required. Strong enterprise server and data center hardware experience is the priority. Key Responsibilities Provide on-site technical support for Dell PowerEdge and other enterprise server hardware. Diagnose and resolve server hardware failures and system issues to minimize customer downtime. Perform hands-on installation, removal, replacement, and repair of server components, including: Memory / DIMMs CPUs / processors Power supplies Fans and cooling components Hard drives and SSDs RAID / HBA components NICs and PCIe components GPUs and accelerator hardware Motherboards / system boards Perform rack-and-stack, server installation, cabling, component replacement, and hardware configuration. Troubleshoot server hardware, BIOS/firmware, operating system, and hardware diagnostic issues. Perform BIOS and firmware updates using server management tools such as Dell iDRAC or comparable platforms. Perform reactive break/fix support as well as preventive maintenance. Troubleshoot and isolate hardware failures using established diagnostic procedures and technical documentation. Work directly with customers and internal technical teams to communicate service status, troubleshoot issues, and drive resolution. Accurately document service activities, hardware replacements, troubleshooting steps, and resolutions. Escalate complex technical issues when appropriate. Participate in on-call rotations and provide extended coverage as required. Required Qualifications 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure. Direct experience physically working on server hardware, including installing, removing, diagnosing, repairing, and replacing components. Experience troubleshooting and replacing components such as: Memory CPUs Power supplies Storage RAID/HBA NICs Fans/cooling systems PCIe components GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment. Strong understanding of server hardware architecture and troubleshooting methodologies. Experience with hardware diagnostics, BIOS/firmware, and server management tools. Familiarity with Linux or similar operating systems. Strong independent troubleshooting and problem-solving skills. Comfortable working independently in a customer-facing environment. Strong verbal and written communication skills. Ability to clearly explain technical issues and resolutions to customers and internal teams. Ability to lift up to 50 lbs. Ability to travel to customer sites and support flexible/on-call schedules. Preferred Qualifications Experience supporting Dell PowerEdge servers. Dell or other enterprise hardware certifications. Experience with Dell iDRAC, HPE iLO, or comparable server management platforms. Experience supporting GPU or AI server infrastructure. Data center operations experience. Rack-and-stack and structured cabling experience. Server deployment experience. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. | |
ref: (376744)
4 days ago
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