Customer Support job in San Juan
Vacancy has expired
San Juan CorTech LLC
| Job Ref: | 343465 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 13-15/Per Hour |
| Remote: | No |
Location |
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| City: | San Juan |
| Post Code: | 00911 |
| Map: |
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Description |
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Job Summary: We are in search of career driven and community oriented individuals that look to flourish and grow in a collaborative team environment. We're looking for people with a background in customer support and/or data entry with experience in managing tickets, client interaction, and efficient organization. Our goal is to locate candidates with a passion for helping people and assisting local and domestic businesses with their development. Ideally, candidates must be comfortable working in a dynamic environment where cooperation and team efficiency is greatly considered and valued. Responsibilities: -> Assisting clients and providing quality customer care -> Managing tickets to ensure issues are handled correctly -> Processing orders and billing inquiries -> Properly escalating complex issues to the appropriate department -> Document all customer interactions to maintain organized records -> Providing support to small business owners (via Inbound/Outbound Calls, Emails, Chat) Qualifications: Bachelor?s or Associate?s Degree in Business, Accounting or related field (Preferred) Excellent verbal and written communication skills in English. (Required) *** Minimum of 1-2 years of experience in customer support or a related field. Ability to multitask and establish work priorities. Strong problem-solving and analytical skills. Familiarity with CRM systems and Microsoft Office Suite. Knowledge of legal and accounting terminology a plus. | |
ref: (343465)
1052 days ago
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