Office Receptionist job in Toronto
Vacancy has expired
Toronto CorTech LLC
| Job Ref: | 342746 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 20.00/Per Hour |
| Remote: | No |
Location |
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| City: | Toronto |
| Post Code: | M5H 2R2 |
| Map: |
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Description |
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CorTech International is currently looking to hire an Office Receptionist in Downtown Toronto , Ont. This position is located in a high rise corporate environment. JOB DESCRIPTION: As a receptionist, you will undertake a variety of day-to-day office and clerical tasks. They will be an integral part of ensuring that our office operations run smoothly and successfully support other business activities. The Office Coordinator will be responsible for ensuring that office operations are efficient and add maximum value to the organization. In addition, the Office Coordinator must be an organized and competent professional with phenomenal communication skills. They must be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. PRINCIPLE DUTIES *Receive inbound phone calls or e-mails from customers and service their needs effectively and efficiently. *Listen actively and establish rapport *Quickly understand and analyze customer needs *Use computer software application to properly service customers? accounts *Take ownership of any follow-up work necessary to service customer and ensure that nothing slips through the cracks *Speak/write knowledgably about products and services *Adhere to compliance regulations and security policies *Consistently meet performance standards set by department *Complete additional projects and tasks as assigned *Contribute ideas and recommendations for improvements to the department and company *Receives significant guidance from policy and procedure. *Can exercise some judgment in carrying out routine assignments with guidelines. *Receives specific instructions on unusual situations or matters that depart from established procedures Control Objective (5%) *Understand the appropriate Policies & Standards applicable to my role through reading the Code of Conduct and other training allocated to me. Where responsible for risks and controls ensure that these are appropriate and fit for purpose. Measures: *All mandatory training completed to deadline and understood within given timescales. *Where applicable, all key risks identified, tracked, logged and managed as per the Risk Framework procedures *Where applicable, all key controls to have identified owners, with audit trail of regular review and maintenance together with supporting records. *Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurrence Essential/Basic Qualifications *1-3 years experience in customer service with an excellent performance and attendance record. *Banking or credit card experiences a strong plus. *Excellent oral communications skills (grammar, positive tone, active listening, etiquette, empathy, confidence) and written skills (spelling, logical thought processes and sentence construction, appropriate word choice) *Extremely customer-focused; positive, professional attitude. *Intelligent, self-motivated, quick learner. *Pays strict attention to detail, understands importance of accuracy and responsiveness. *Strong PC and internet skills. *Very good organization and work prioritization skills.. The CorTech Advantage A prompt weekly pay via direct deposit A safe work environment A CorTech team that cares about your future Schedule flexibility Potential for full-time hire with an employer. | |
ref: (342746)
1110 days ago
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