Infrastructure & Operations Endpoint Support Engineer job in Racine, WI
Vacancy has expired
Racine, WI CorTech LLC
| Job Ref: | 340239 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 59.84/Per Hour |
| Remote: | No |
Location |
|
| City: | Racine, WI |
| Post Code: | 53403 |
| Map: |
|
Description |
|
|
CorTech is seeking to hire a Infrastructure & Operations Endpoint Support Engineer for our client in Racine, WI! Benefits Available! Weekly Pay! $59.84/Hour Shift: 1 Client requires resource who will meet the following job description : ? Documented experience in multiple of the following endpoint technologies: ? SCCM/MECM Administration ? Group Policy Management ? Endpoint Security Tools (Beyond Trust a plus) ? Office 365 Tenant Administration ? Intune Device Management (Mobile & Windows) ? JAMF ? Ability to ensure that incident tickets and outages are responded to and resolved in accordance with Service Level Agreements (SLAs) for their assigned platforms/services ? Continuously document and review recommended best practices to aide in continuous improvement and decreasing Mean Time to Repair (MTTR) ? Provide escalated technical support for Tier I and Tier II technical personnel. ? Experience in device compliance and reports/ Log Analytics ? Analyze incident ticket statistics to provide recommendations on ways to eliminate any developing negative trends. ? Inform team members and managers of important issues and information which will enhance client satisfaction and team performance. ? Contribute in the testing and development of training material, Standard Operating Procedures (SOPs) associated with new products, services and equipment. ? Work with internal and external resources to accurately test enhancements. ? Perform training for Tier I and Tier II technical personnel | |
ref: (340239)
1109 days ago
Back to search results