Consumer Relations Associate (Remote & Bilingual) job in Atlanta
Vacancy has expired
Atlanta CorTech LLC
| Job Ref: | 343561 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 18.00/Per Hour |
| Remote: | No |
Location |
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| City: | Atlanta |
| Post Code: | 30309 |
| Map: |
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Description |
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CorTech is seeking to hire a Consumer Relations Associate for our client to work remotely! Benefits Available! Weekly Pay! $18.00/Hour "Must be able to pass a pre-employment background check." Shift: 2nd Shift Flexible Hours (Either Saturday or Sunday and Tuesday minimum) ? remaining hours during Mon through Fri 8 AM to 8 PM ET Full Time (40 hours per week with no overtime) Remote Work Environment (Only) Temp to Perm - dependability, long-term work relationship and eventually career growth and advancement General Purpose Provide customer service to consumers via multiple channels while working in a team environment to achieve organizational goals and operational objectives. Main Job Tasks, Responsibilities ? Provide a quality customer service experience to our consumers and customers ? Gain a working knowledge of Company systems and processes ? Problem-solve in a professional and effective manner. ? Communicate effectively with consumers via all channels (Including but not limited to telephone, email, letter, chat, text, social media, etc?) ? Answer incoming calls and incoming chats ? Respond to incoming emails ? Gather all information so issues can be addressed properly to provide first-call resolution ? Return calls from voicemail ? Meet department goals `and personal KPIs Education and Experience ? High School Degree ? Bi-lingual useful (English and Spanish or French) ? Excellent computer skills and above-average Microsoft Office skills Key Competencies ? Communication skills (verbal and written) ? Customer service focus ? Problem analysis and problem-solving ? Reliable and dependable ? Work well as part of a team | |
ref: (343561)
1093 days ago
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