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Customer Service / Receptionist job in Torrance

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Torrance CorTech LLC

Job Ref:  344069
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  18-21/Per Hour
Remote:  No

Location

City:  Torrance
Post Code:  90052
Map: 

Description

Job Summary:
This position is responsible for maintaining positive relationships with customers? representatives; ensuring customers? requirements are met as set forth by the Company.
Essential Job Functions
Maintains customer records by updating account information.
Enters customer orders into the accounting system and maintains customer order spreadsheets.
Verifies pricing of all new purchase orders
Verifies inventory against purchase orders
Reviews purchase orders and sales orders
Confirms orders with brokers and customers via fax, e-mail or phone.
Corresponds with customers via phone, e-mail, internet, and through written correspondence regarding the status of orders.
Communicates within the company regarding customer orders and ship dates.
Receives and processes Sample Requests including inter-company communication, preparing shipment and scheduling pick up.
Oversees customer accounts, ensuring all processes are being attended to; including account status, product deliveries and customer records.
Assists the Transportation Scheduler when needed
Assists and trains new customer service representatives as needed.
Works closely with the sales department; aids as needed
Interacts with the Accounting department to follow-up on Accounts Receivable issues.
Other duties as assigned
Food Safety Responsibilities
All employees are required to immediately report and assist in the elimination or control of any food safety issues they observe to their supervisor
Follows, monitors and enforces all Good Manufacturing Practices (GMPs) and Pre-requisite programs

Qualifications
Education and Certification Requirements:
High school diploma, equivalent or higher
Two years of combined administrative experience, Sales, Customer Service, Inventory Control and/or Logistic experience, preferably in a food manufacturing environment
Language Requirement:
Ability to effectively communicate and understand orally and in writing in English and Spanish
Physical Requirement:
Occasionally lift and/or carry up to 30 lbs..

ref: (344069)
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