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Call Center Associate job in Fort Myers, FL

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Fort Myers, FL CorTech LLC

Job Ref:  345457
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  19.00/Per Hour
Remote:  No

Location

City:  Fort Myers, FL
Post Code:  33912
Map: 

Description

CorTech is seeking to hire a Call Center Associate for our client in Fort Myers, FL!
Benefits Available!
Weekly Pay!
$19.00/Hour

Description:

REQUIREMENTS:
Receive and resolve inbound telephone calls
Create and dispatch new service request orders
Communicate with district admin staff regarding customer inquiries to reach resolution
Coordinate invoice distribution following company procedures
Assist co-departments with their work load as needed
The use of proper telephone etiquette and customer service skills a must to ensure customer satisfaction.
Preserve a team atmosphere by using respect and courtesy in all contact with fellow team members.
Maintain a professional manner at all times with customers, Franchise Owners, technicians, field offices, team members and management.
Other duties as required
Accept and process customer credit card payments

QUALIFICATIONS AND EDUCATION REQUIREMENTS
Call Center \ Customer Service experience
Excellent organizational skills and attention to detail

PREFERRED SKILLS
Ability to type 50 WPM or higher
Candidate must be proficient in excel and Microsoft office.
Candidate must be capable of working in a busy and fast paced environment without difficulty
Solid time management skills and the ability to prioritize is a must
Candidate must be an effective team participant willing to support team players, management team and other departments
Excellent communication skills a must
Ability to meet goals and work independently upon completion of training.
ref: (345457)
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