Operations Analyst job in New York City, NY
Vacancy has expired
New York City, NY CorTech LLC
| Job Ref: | 345443 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 40-45/Per Hour |
| Remote: | No |
Location |
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| City: | New York City, NY |
| Post Code: | 10003 |
| Map: |
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Description |
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Job Title: Operations Analyst Pay Range: $40 - $45/hr Schedule: Hybrid - 3 days onsite, 2 days remote Working Hours: 9am - 5pm Job Description: Operations Analyst - Targeted Demand Management Programs The operations analyst will support energy efficiency and demand management program administration by performing tasks in monitoring, tracking and processing of program leads, customer inquiries, customer applications and invoices for clean energy rebates. The analyst must be able to prepare and review documents and reports for accuracy, process rebate applications in our data management system, reconcile discrepancies and coordinate improvements to operational and administrative processes. Analyst will collaborate with a team to administer several energy efficiency programs marketed to small- and medium-sized businesses, multifamily buildings and large commercial and industrial customers in New York City. Job Responsibilities Utilize our Salesforce data management system to review customer rebate applications and invoices, identify and reconcile errors, and perform quality control validations to ensure completeness and accuracy of information Process customer rebates and incentive payments Resolve routine inquiries from customers and participating contractors Track and monitor program leads, evaluating customer eligibility Prepare and review information and reports for accuracy Monitor and track program budgets and expenditures Coordinate changes to operational or administrative processes with internal and external teams Document and formalize work processes Communicate effectively with program managers, IT teams, customers and contractors to coordinate the above tasks Analyst will be given training on the targeted demand management program billing process and Salesforce data management system to be followed by a performance assessment after the first month in the role. Education Bachelor's Degree Required Qualifications 2 to 3 years relevant work experience Advanced skills in Microsoft Excel Computer skills in Microsoft Office suite Knowledge of basic finance and accounting Strong attention to detail Excellent verbal and written communication skills Ability to perform quantitative and qualitative analyses and recommend solutions Demonstrated ability to work in teams, with customers, contractors and vendors Manage changing priorities Ability to apply detailed knowledge of organizational procedures to make independent decisions Strong time management and organizational skills Ability to learn and use new database systems such as Salesforce, Oracle EBS, Business Intelligence, and Work Management systems Preferred Qualifications Experience in Engineering, Business Administration, Database Management, Record Keeping, Operations/ Process Management or related fields Related experience with one or more of the following: processing and verifying invoices, data management, data analysis, or program administration Certification, experience or training in Salesforce a plus Interest in the clean energy and utilities industry Demonstrated project or operations management skills. | |
ref: (345443)
985 days ago
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