Operations Support Administration Officer job in Reno
Vacancy has expired
Reno CorTech LLC
| Job Ref: | 345743 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 19.00-20.00/Per Hour |
| Remote: | No |
Location |
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| City: | Reno |
| Post Code: | 94103 |
| Map: |
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Description |
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Job Description This is an exciting opportunity to join us as an Operations Support Administration Officer for our Collections team. Our team gets to work on communicating with vendors, customers and their representatives to investigate and identify suitable outcomes for collections activities, fraud investigations and reducing losses in accordance with our company guidelines, and relevant regional legislation the company is governed by. Note that this role is an on site role in our Reno ?We Work? office. You will: Process customer requests in a timely manner including but not limited to; Cease & Desist requests and US Disputes process whilst ensuring you comply with After pay's Global Collections Policy Respond to Debt Collection Agency enquiries and manage and handle customer complaints in a timely manner Process and finalizing bankruptcy & deceased accounts Maintain accuracy of customer details and account information. Ensure ongoing compliance with the relevant collections regulatory requirements for each of the regions supported by the AU Collections team. Develop strong and courteous relationships with customers and vendors and negotiating solutions with more challenging customers and vendors which result in reduced losses and/or commission 100% Onsite - Temp to hire oppurtunity Skills: A high level of emotional intelligence and the ability to remain calm under pressure Strong interpersonal, influencing and facilitation skills; with strong oral and written communication ability. Strong organization and time management skills Attention to detail and accuracy Ability to analyze issues and develop problem solving methodology with minimal guidance Ability to multi-task and work in a high volume, high pressure environment Demonstrated skills related to individual case/workload management Strong time management skills utilizing a risk based approach to prioritizing and completing daily tasks Ability to make a strong individual contribution to the development of a high functioning team Ability to effectively work independently while also collaborating with team members as well as internal business units and industry peers Exceptional client focus; ability to effectively and quickly form relationships and establish trust, respect, competence and confidence | |
ref: (345743)
1060 days ago
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