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Sr. Collection Specialist job in San Antonio, TX

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San Antonio, TX CorTech LLC

Job Ref:  346337
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  19.00/Per Hour
Remote:  No

Location

City:  San Antonio, TX
Post Code:  78249
Map: 

Description

For certain roles at at this client, assignment is contingent upon the Employer of Record?s receipt of sufficient proof that you are fully vaccinated against COVID-19 (meaning two weeks have passed after the last injection of Pfizer/Moderna or two weeks after receipt of the J&J). In some locations, testing for COVID-19 may be available and/or required. Requests for accommodation will be considered pursuant to applicable law.

CorTech is seeking to hire a Sr. Collection Specialist for our client in San Antonio, TX!
Benefits Available!
Weekly Pay!
$19.00/Hour
Work days/hours: M - F 8am - 5pm
Hybrid Role ? we work on a schedule of 3 days in the office/2 days remote and usually on a 3 week rotation schedule but knowing teams/associates can come in for meetings that require in-person collaboration

LOCALS ONLY

2+ years of COMMERCIAL collections experience required

In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables in order to maximize revenue management for Client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns and assisting with resolution of escalated collection issues.

Primary Duties/Responsibilities:
Proactively monitor and reconcile customer accounts
Identify, and facilitate the resolution of, disputed receivables.
Provide exceptional customer support, responding to account queries in a timely and professional manner
Maintain a detailed understanding of customer contracts and how they impact the collections process
Maintain accurate and up to date customer account documentation
Proactively escalate to internal support partners and Sr Management as appropriate
Identify, and communicate process improvement opportunities to Manager as appropriate

Qualifications
Required:
2+ years in commercial collections
Strong analytical/problem solving skills
Excellent communication skills (written and oral)
Superior customer service skills
Good Administrative skills
Strong attention to detail and goal oriented
Ability to prioritize and manage multiple responsibilities
Contract Analysis
Knowledge of collection techniques (i.e. skip tracing)
Strong Microsoft Excel skills
High School Degree or equivalent
Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.

Preferred:
Direct experience with SAP
Working knowledge of Microsoft Office
Experience working in a shared service center
Bachelor's Degree in Finance / Accounting / Economics BD04123JD
ref: (346337)
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