Customer Care Specialist job in Plano, TX
Vacancy has expired
Plano, TX CorTech LLC
| Job Ref: | 347134 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 42.29/Per Hour |
| Remote: | No |
Location |
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| City: | Plano, TX |
| Post Code: | 75024 |
| Map: |
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Description |
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CorTech is seeking to hire a Customer Care Specialist for our client in Plano, TX! Benefits Available! Weekly Pay! $42.29/Hour 8:00 AM - 5:00 PM This is a 100% onsite role. Our client is seeking someone with customer service experience, particularly in handling complaints and complaint resolution. Someone with clinical, biomedical, or LVN experience would be great but this is considered to be an entry-level position so it is not required. Initiates and manages the complaint file, maintains accurate entry of complaints in the database, communicates to field representatives regarding information needed specific to product complaints (e.G. physicians, hospital personnel, sales representatives, international offices), independently assesses the complaint to determine if a medical device report needs to be filed with various global regulatory agencies (e.g. FDA, ECA) and submits reports within required timeframe, diligent of any unusual trends in product complaints and communicates them with mgmt., complies with US FDA regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments, Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors. Performs other related duties and responsibilities as assigned. | |
ref: (347134)
1003 days ago
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