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Sales Support Associate job in Burlington, MA

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Burlington, MA CorTech LLC

Job Ref:  347420
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  22.00/Per Hour
Remote:  No

Location

City:  Burlington, MA
Post Code:  01803
Map: 

Description

CorTech is seeking to hire a Sales Support Associate for our client in Burlington, MA!
Benefits Available!
Weekly Pay!
$22.00/Hour

Description:

Hours: 8:30am - 5pm
Training on-site 1st week
Will be remote after training
Local candidates preferred
Temp to Perm

Highly recommended: ERP ? Oracle or SAP, experience with salesforce or any CRM system that?s similar
Phone etiquette (most communication in salesforce or through outlook, 5-7 calls a day)
Hardwired Ethernet connection ? strongly preferred
Faced paced, adaptability

Your Role:
This Sales Support Associate position involves working in a high-energy, dynamic, and rewarding team environment focused on delivering best-in-class support. This individual will be responsible for ensuring each transaction is processed within the Client guidelines and values. As a Sales Support Associate, this individual must have the ability to learn and master several different skill sets. Excellent written communication skills are imperative. The opportunity for growth exists for employees who have the potential and demonstrate the ability to learn at the next level of responsibility.
You will use a combination of two or more ERPs (Oracle, PRD, or P80), Salesforce, Chatter, WIMS, and other applications that house customer information to research and respond to sales inquiries. You will be tasked with case assigning, creating new leads, investigating, and handling issues upon sales request, credit and/or re-bill requests, and any other sales-related inquiries for multiple specialty teams. Being able to respond to sales inquiries and resolve issues quickly, competently, and professionally is key to this position.
Who You Are:

Basic Qualifications:
High School Diploma or equivalent
1+ years of Sales Support experience

Preferred Qualifications:
Demonstrate strong interpersonal communication and written skills, proactive problem-solving skills, and the ability to multitask effectively.
Highly motivated and organized, with attention to prioritizing incoming tasks.
Associates degree or higher education
Knowledge of Oracle, PRD or P80 system and PC applications
Strong knowledge of Client organizational structure, and business practices.
Act as a role model of Client values and best-in-class business practices.
Able to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism.
ref: (347420)
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