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Technical Support Engineer 5 - REMOTE job in Arlington, VA

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Arlington, VA CorTech LLC

Job Ref:  347947
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  41.50/Per Hour
Remote:  No

Location

City:  Arlington, VA
Post Code:  23201
Map: 

Description

JobsRUs.com is seeking to hire a Technicial Support Engineer for our client in the Virginia/Maryland area!
Benefits Available!
$41.50/Hour
Contract to hire!

Must be located in Virginia/Maryland area (IAD). May be traveling around during the position (some months may be up to 90%, others 50%)
- When not in the field they can work remotely from home. The majority of work will be in the field at customer sites

Must be able to pass a pre-employment background check and drug screen.


Our client is looking for someone with experience in OTDR testing as well as familiar with ISP and OSP network infrastructure.



Summary:
The main function of the Technical Support Engineer is to provide technical support to customer technicians, who are diagnosing, troubleshooting, repairing, debugging and maintaining products.
Job Responsibilities:
- Report design, reliability, and maintenance problems or bugs to design engineers/software engineering.
- Assist with customer installation and training.
- Provide support to customer/users where the product is highly technical or sophisticated in nature.
- Apply company policies and procedures to resolve routine issues.
Skills:
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
- Basic ability to work independently and manage one's time.
- Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
Education/Experience:
- 5+ years experience required.
- Degree preferred but not required


ref: (347947)
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