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Credit and Collections Specialist II job in Tulsa, OK

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Tulsa, OK CorTech LLC

Job Ref:  349270
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  21.00/Per Hour
Remote:  No

Location

City:  Tulsa, OK
Post Code:  74101
Map: 

Description

JobsRUs.com. is seeking to hire a Credit and Collections Specialist II for our client in Tulsa, OK!
Benefits Available!
Weekly Pay!
$21.00/Hour
Shift: 8 am-5 pm

Duties:
The Credit and Collections Specialist II is responsible for managing a high volume of incoming calls by partnering with Account Managers and Regional Managers to provide information on customers' accounts. This position provides timely and efficient collection of the company's account receivables and approves orders on new accounts as well as additional billings on existing accounts resulting in maximum sales, sound receivables, and minimal losses. This role provides good customer service through dispute resolution and provides support to the credit team by assisting with DNBI updates, Job and Trade Information email monitoring, and order approval. 70% of time spent on collections activities and 30% of time spent on credit extension activities.
Level of Authority:
Credit line authority: (USD)35,000
Single order approval authority: (USD)25,000

Principle Duties and Responsibilities:
Customer Service
Assist sales force with credit and collections inquires
Resolve both customer and sales disputes concerning billing and shipping errors by researching accounts, preparing and submitting documentation to initiate account adjustments to correct billing errors, or referring proper information on items requiring research to CCH Specialist

Reduce Exposure
Reduce delinquency and bad debt loss by updating accounts based on DNBI alerts
Secure receivables which pose a significant credit risk and/or receivable exposure by ensuring compliance with state lien and bond laws
Analyze requests for credit extension on new and existing accounts
Establish credit lines, order limits, and risk classes

Teamwork
Function as a productive team member by supporting Client Vision, Values, and Principles while performing in a team based environment
Commit the required time necessary to complete the tasks at hand
Assist management team with guiding sales force regarding credit policies
Participate in projects as needed
Additional duties as assigned

Skills:
Ability to handle large volume of calls and multiple
Working knowledge of Microsoft Excel and Word required
Ability to analyze data and make decision
Customer Service oriented/good attention to detail
Must be able to work in a team environment and effectively lead others
Strong communication, interpersonal, and problem-solving skills
Bilingual (French/Spanish) preferred

Education:
HS Diploma/GED required
Minimum 1 year of college level business courses or equivalent preferred
Minimum 1 year of SAP experience preferred
Minimum 1 year of customer service experience preferred
ref: (349270)
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