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Operations Support Specialist job in Tracy, CA

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Tracy, CA CorTech LLC

Job Ref:  348872
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  18.25/Per Hour
Remote:  No

Location

City:  Tracy, CA
Post Code:  95376
Map: 

Description

JobsRUs.com. is seeking to hire a Customer Service Representative for our client in Tracy, CA!
Benefits Available!
Weekly Pay!
$18.25/Hour
Hours: 8:00am to 5:00pm

Supply Management:

Coordinate the procurement of non-inventory office and shipping supplies.
Ensure timely payment of non-inventory bills in Oracle.
Warehouse and Shipping Oversight:

Conduct monthly audits of backend controls for satellite warehouses.
Monitor and manage the daily open order list for satellite warehouses.
Process credits and return merchandise authorizations (RMAs).
Assist in setting up new customer accounts and maintaining customer information.
Handle freight claims processing and claims filing.
Accounts Receivable:

Process credit card payments for open terms customers.
Manage trade claims and collections for unassigned credits and chargebacks.
Provide customer service for shipping and billing error claims, document requests, etc.
Distribute individual commission reports.
Backup Support:

Serve as a backup for blocked order releases.
Provide backup support for credit card captures (billing after shipment).
Assist with daily sales reports.
Process EDI transactions.
Planning Department Support:

Data Entry and Tracking:
Enter invoices and purchase orders in Oracle.
Maintain up-to-date information in the BAAN system.
Track and expedite shipments.
Supplier Relations:
Coordinate with suppliers to obtain parts and payment information.
Request and compare price quotes.
Field information requests from Customer Service Representatives.
Requirements:

Strong organizational skills with attention to detail.
Proficiency in Oracle and BAAN software is a plus.
Excellent communication and problem-solving abilities.
Ability to work independently and as part of a team.
Prior experience in a similar role is preferred.
ref: (348872)
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