Technical Support Analyst job in Rosemont, IL
Vacancy has expired
Rosemont, IL CorTech LLC
| Job Ref: | 349596 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 30.00-45.00/Per Hour |
| Remote: | No |
Location |
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| City: | Rosemont, IL |
| Post Code: | 60018 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Technical Support Analyst for our client in Rosemont, IL! Benefits Available! Weekly Pay! $45.00/Hour Shift Details: This position has core work hours on day shift (roughly 8am-5pm Central time, Monday through Friday). Work hours for this position are subject to the needs of the business and sometimes you may be working on something critical that takes you past your planned work hours. Description: DEPARTMENT: Support &; Operations PRIMARY TECHNICAL AREA: IBM Purchasing Support LOCATION: Remote Challenges the status quo every day to be the best. Engages the right people, in the right way, at the right time. Seeks the truth and exchanges objective feedback. Takes accountability to deliver on commitments. Strives for fast, efficient communication and resolution of incidents. Demonstrates timely, actionable communication to impacted customers and decision makers. Commits to career and skills advancement and knowledge growth. Focuses on continuous improvement. Manages and configures system monitoring. Diagnoses and troubleshoots system or application performance. Leverages relationships with IT hardware and software partners. Creates and follows process/documentation standards. Effectively manages tasks and prioritizes workload. Assists in the deployment of solutions and associated documentation. Supports our customers and associates outside business hours periodically. Job Requirements Excellent support documentation writing skills Strong analytical and communication skills Good listening and verbal communication skills Cobol Program Development experience in an IBM Mainframe Environment Strong experience developing software in a CICS environment (online and batch) Strong experience writing JCL in an IBM Mainframe Environment Strong experience using TSO Experience developing software using VSAM files with a detailed understanding of how VSAM indexing works. Ability to support 2 or more technical areas. Incident and problem management experience | |
ref: (349596)
957 days ago
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