Remote Customer Service Associate - French Bilingual job in Reading, PA
Vacancy has expired
Reading, PA CorTech LLC
| Job Ref: | 349281 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 18.00/Per Hour |
| Remote: | No |
Location |
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| City: | Reading, PA |
| Post Code: | 19611 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Consumer Relations Associate for our client in Reading, PA! Benefits Available! Weekly Pay! $18.00/Hour 12 Noon EST - 8 PM EST Tuesday - Saturday Must be able to pass a pre-employment background check. This position is only open to those who are bilingual French and English. This must be mentioned on your resume to be considered. 100% Remote Work Environment Able to handle multiple channels of communication efficiently: incoming phone calls, computer navigation, and typing skills along with active listening of the caller. Provide customer service to consumers via multiple of channels while working in a team environment to achieve organizational goals and operational objectives. Main Job Tasks, Responsibilities Provide a quality customer service experience to our consumers and customers Gain a working knowledge of Company systems and processes Problem-solving in a professional and effective manner. Communicate effectively with consumers via all channels (Including but not limited to telephone, email, letter, chat, text, social media, etc.?) Answer incoming calls and incoming chats Respond to incoming emails Gather all information so issues can be addressed properly to provide first-call resolution Return calls from voicemail Meet department and personal KPIs Education and Experience High School Degree Bi-lingual - English/French Above-average Microsoft Office skills Key Competencies Communication skills (verbal and written) Customer service focus Problem analysis and problem-solving Reliable and dependable Work well as part of a team | |
ref: (349281)
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