D&T Field Support Technician job in Atlanta, GA
Vacancy has expired
Atlanta, GA CorTech LLC
| Job Ref: | 349949 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 30.00/Per Hour |
| Remote: | No |
Location |
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| City: | Atlanta, GA |
| Post Code: | 30326 |
| Map: |
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Description |
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JobsRUs.com is seeking to hire a D&T Field Support Technician for our client in Atlanta, GA! Pay rate: 30.00 ? Hours: Mon ? Fri 8am ? 5pm ? Role Overview: Day to Day desktop support anything from troubleshooting hardware to setting up a new user to reimaging desktops. ? Day to Day Responsibilities: o Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. o Provides level I & II end-user support for software and hardware issues. o Oversees the daily operations of the local area network. o Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. o Troubleshoots Desktop Virus and malware issues. o Maintains a daily backup of all network files. o Performs service administration tasks for software and hardware products to ensure manufacturer warranty. o Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance. o Performs software and hardware inventory. ? Years? Experience Required: 10+ preferred ? Education Requirements: HSD ? Systems/Software Proficiencies: ServiceNow or any comparable ticketing system, ? Certifications: A+ PC Technician; Both Network + and Dell Hardware certification is a plus ? Top 5 Must have Skills: o Troubleshooting PC Hardware, Windows, Outlook/365, Web browsers. o Strong focus on customer service and communication skills (exceptional). - Resource will work with internal teams including Marketing (needs someone with sense of urgency and ability to communice effectively to broad audiences) o Ability to triage incoming ticket requests and prioritize - fast paced. Strong engagement with end users required. o Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. o Routine reporting and data integrity. Nice to Have Skills: - Adobe Creative Cloud troubleshooting experience (InDesign and Photoshop) - Financial or Medical industry preferred | |
ref: (349949)
less than 2 minutes ago
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