Customer Service Assistant job in Hanover, PA
Vacancy has expired
Hanover, PA CorTech LLC
| Job Ref: | 350242 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 18.04/Per Hour |
| Remote: | No |
Location |
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| City: | Hanover, PA |
| Post Code: | 17331 |
| Map: |
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Description |
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Are you ready to embark on an exciting journey with JobsRUs.com? We're seeking a Customer Service Assistant to join our client's team in Hanover, PA. Here's why you should jump on board: Benefits That Matter: Enjoy a comprehensive benefits package to take care of your well-being. Say goodbye to waiting for payday with our weekly pay schedule. Earn a competitive $18.04 per hour. Job Overview: As a Customer Service Assistant, you'll be the friendly face and helpful voice that bridges the gap between our client's business and their valued customers. Whether it's placing orders, providing information, offering advice, handling returns, or addressing concerns, you'll be the go-to person. You might have seen this role by different names like Information Assistant or Retail Assistant, but at its core, it's all about delivering exceptional customer service. Key Responsibilities: Settlement Superhero: Weekly settlement of all Company-owned and Independent DSD Partner (IDP) routes. Customer Care Champion: Provide outstanding customer service by handling phone calls and emails from IDPs. Audit Ace: Conduct thorough audits when needed to combat theft and inaccuracies. Data Dynamo: Manage data tasks related to IDP settlements and day-to-day account management for collections and payments. Service Savvy: Document call details efficiently using Service Now. Be ready to handle a call volume ranging from 30-50 calls a day - we're looking for someone who can keep up with the pace! Requirements: You're a reliable and detail-oriented team player. Excellent communication skills, both written and verbal. Comfortable handling a moderate to high call volume. Strong organizational skills to manage data effectively. Previous customer service experience is a plus, but not required - we value a willingness to learn! Ready to be the voice of exceptional customer service? Join our team and make a difference today! | |
ref: (350242)
957 days ago
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