Service Coordinator job in Mishawaka, IN
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Mishawaka, IN CorTech LLC
| Job Ref: | 350279 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 23.50/Per Hour |
| Remote: | No |
Location |
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| City: | Mishawaka, IN |
| Post Code: | 46565 |
| Map: |
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Description |
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JobsRUs.com is seeking to hire a Service Coordinator for our client in Mishawaka, IN! Benefits Available! Weekly Pay! Pay Rate - $23.50/hr Job Description We are looking for a talented Service Coordinator to join our sales and service department in Mishawaka, IN! In this role, you will make an impact in the following ways: ? Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers. ? Identify customer?s needs, gathers pertinent information, provides quotes, develops claims, prepares repair plans and provides status updates to customers on repair work. ? Create complex work orders including diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability; reviews plan with the Service Supervisor/Team Lead prior to customer contact. ? Review work orders to ensure accuracy for invoicing and warranty. ? Complete required training on a timely basis. ? Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor. To be successful in this role you will need the following: ? Excellent customer service skills and the ability to effectively communicate in a positive and professional manner. ? Prior experience in service & repair, or warranty related field preferred. ? Excellent computer skills using multiple software platforms. ? Ability to thrive in fast-paced environment with multiple priorities. Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch locationKey Responsibilities: Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers. Assesses customers needs and gathers pertinent information. Creates basic work orders in appropriate systems. Provides some status updates to customers, as requested | |
ref: (350279)
957 days ago
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