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Sr. Medical Office Coordinator job in Baltimore, MD

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Baltimore, MD CorTech LLC

Job Ref:  350694
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  25.00/Per Hour
Remote:  No

Location

City:  Baltimore, MD
Post Code:  21205
Map: 

Description

JobsRUs.com. is seeking to hire a Sr. Medical Office Coordinator for our client in Baltimore, MD!
Benefits Available!
Weekly Pay!
$25.00/Hour
Work hours: Monday through Friday, 8am to 4:30 pm with 1 hour lunch break (1230-130p).


General Summary:
Interacts with patients, families and clinical staff members to coordinate all activities related to gynecologic oncology surgical procedures for 3-4 Gyn Oncology faculty members. Provides back up coverage in the absence of second surgical coordinator for other Gyn Oncology faculty members. Provides administrative support for medical matters on behalf of physicians, as well as general academic/general administrative support.

Job Responsibilities
OR Scheduling
Schedules all surgical procedures for assigned Gyn Oncology faculty members (including joint procedures) in the EPIC surgical posting system.
Assures scheduling of all necessary preoperative tests according to posting sheet/physician orders and appropriately pends orders to provider for requested preop lab work/imaging.
Communicates/educates patients regarding all surgical related information either in person during physician clinic or over telephone.
Responsible for registering patient for appropriate educational videos on patient platform.
Provides written educational and instructional information/surgical packet to patient either in personduring provider visits, USPS mail, or electronically over MyChart.
Completes and documents follow-up calls to patients to confirm awareness of surgery date, time, location and address to answer any preoperative questions.
Interacts with KGOS nurses to assure clinical related questions are answered.
Assures all patient correspondence (consents, orders, history and physical, etc) are transmitted to correct areas in a timely manner to streamline patient processing.
Scans all preoperative information into EPIC system.
Communicates and manages OR schedule changes and reports conflicts to appropriate preoperative staff.
Assures appropriate scheduling of patient postop appointments.
Follow-through on outside pathology review before OR date.
Makes/facilicates medical appoints, including appoint with Center for Perioperative Care is indicated by MD, for preoperaitve medical clearance.

Clinical Support
Monitors EPIC InBasket and responds as directed by divisional policies/protocols.
Assists as available with other administrative tasks/coverage, such as telephone answering and new/return appointment scheduling.
Inputs patient clinical phone messages into EPIC system to be routed to the appropriate clinical staff member.
Assists with answering phones and back up coverage for the clinical scheduling coordinator and administrative office staff members during periods of absence.
Assures new patient referrals are scheduled. This includes intake of patient medical history, determining the correct placement to our division/physician, identifying and providing patients with necessary medical informaton to be received prior to visit.
Assures all pertient medical records are received prior to patient appointment. Advises patients of need upload radiology CDs or are brought to the patients visit.
Pends orders for outside radiology review as instructed by provider.
Requests necessary pathology slides and follows up on receipt. Assures slide request is logged into the Pathlog to insure tracking of the receipt of requested slides.
Makes follow up calls as needed to insure the patient information is complete and ready for new patient visit with the physician.
Appropriate referral and navigation of patient questions regarding Client Patient Financial Services.
Plays supportive role with physician regarding insurance authorization and single case agreement processes as requested.

Academic/General Administrative Support
Provides general administrative support to Gyn Oncology Faculty as needed, including clinic template adjustments, minor academic scheduling (meetings, conference calls, etc.), copying, faxing, and scanning as needed.
Submits radiology CD and/or pathology slides as needed in the absence of the medical office coorrdinator.
Assures followup of pathology log in advance of patients appointments/surgery to insure pathology slides have been requested/receivd/reviewed and reporting any discrepancies to the Administrative Supervisor.
Supports the general administrative work of the division in other capacities as needed.

Be able to operate computer, fax machine, copier and clinical systems: EPIC, on-line radiology/lab systems

Requirements: Must be able to work independently and operate computer computer fax, copier, electronic medical record, and all JHH clinical related software such as microsoft office suite. Demonstrates high customer service, communication skills, ability to diffuse difficult situations in a complex environment. Excellent organizational skills in order to assure multi-system processes are complete and accurate.

Preferred Qualifications: High school diploma, some college preferred, knowledge of medical terminology a must and at least two years of related work experience in a hospital setting required.

Soft Skills: Able to excel in a very busy office/call center setting Must be comfortable handling potentially difficult phone calls/conversations with patients or family members who are dealing with serious circumstances Seeking a quick learner who can work autonomously and is able to navigate tasks with minimal direction/can be consistently proactive Hard skills: Avaya call center telephone operation EPIC scheduling experience
ref: (350694)
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