Customer Care Representative job in Colonial Heights, VA
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Colonial Heights, VA CorTech LLC
| Job Ref: | 352546 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 17.00/Per Hour |
| Remote: | No |
Location |
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| City: | Colonial Heights, VA |
| Post Code: | 23834 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Customer Care Representative for our client in Colonial Heights, VA! Benefits Available! Weekly Pay! $17.00/Hour Shift: Day. You Should have experience delivering customer service via phone and experience working in a call center environment. Lack of experience means more time we must invest in training, coaching, development, and supervision. We need folks who can hit the ground running Preference is Candidates that are Fluent in both English and Spanish The individual will be required to pass the Agency background check and a separate client required background prior to the start date. The second background may take 2-3 weeks to complete. Company laptop provided. This is a contract position that can be extended up to 24 months. In addition, there may be a temp-to-permanent hire opportunity in the future. Client currently offers a flexible work schedule with 3 days on-site, 2 days remote but this is subject to change at any point in the future. RESPONSIBILITIES Answer inbound calls, make outbound calls, respond to customer inquiries in a timely manner Learn our portfolio of Energy Conservation programs Uncover customer needs and interests, help customers navigate through our portfolio of Energy Conservation programs to understand which may be most beneficial Discuss eligibility requirements as defined in the terms and conditions Partner with program teams to ensure timely resolution of customer inquiries Route customers to the appropriate Energy Conservation program QUALIFICATIONS Basic Qualifications High School Degree or Equivalent Prior call center experience, prefer a minimum of 3 years prior experience in call center environment Working knowledge of call center practices and technology Polished verbal communication skills Interpersonal skills, ability to quickly establish rapport with customers Additional Qualifications Schedule flexibility, evenings may be required occasionally in the future (until 8pm) Saturdays may be required in future (one Saturday a month) Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. | |
ref: (352546)
less than 2 minutes ago
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