Accounts Receivable Clerk job in New Castle, DE
Vacancy has expired
New Castle, DE CorTech LLC
Job Ref: | 353045 |
Employer: |
CorTech LLC |
Job Type: | Contract |
Salary and Benefits: | 21.50/Per Hour |
Remote: | No |
Location |
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City: | New Castle, DE |
Post Code: | 19720 |
Map: |
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Description |
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JobsRUs.com. is seeking to hire a Accounts Receivable Clerk for our client in New Castle, DE! Benefits Available! Weekly Pay! $21.50/Hour Hours: M-F, 8am ? 5pm, 1 hour lunch POSITION OVERVIEW Responsible for entering customer payments into Sapphire in a timely/accurate manner, researching/reconciling discrepancies, scanning payments into the bank, keeping accurate notes of all communication related to AR accounts within the Sapphire system. The AR Liaison will work closely with retailers, sales, warehouse, drivers, pricing, customer service, NCC and others to collect outstanding balances owed and resolve discrepancies. GENERAL ACCOUNTABILITIES Post customer payments to their AR account in an accurate/timely manner, Escalate situations to AR manager as needed, Notify customers/sales of delivery term changes as needed, Monthly statement distribution-email specific accounts, Able to work independently without supervision and with others as a team, Maintain good working relationships, Ensure that customer service is held to the highest standard and customer accounts are reconciled and kept up to date with attention to detail and accuracy. Accurately/effectively handle a large volume of customer/driver calls. Ability to problem solve under pressure with tight deadlines. ORGANIZATIONAL RELATIONSHIPS POSITION OVERVIEW Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account. Also responsible for updating and maintaining all aspects of their customer account portfolio contact information, notes on account status, courtesy calls and handling customer requests. Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status. Responsible for a high volume of customer accounts. GENERAL ACCOUNTABILITIES Perform collection procedures as outlined in SOPs escalate to supervisor as needed Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc. Cash application through various payment methods checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes Monthly statement distribution Work with sales and other departments to handle disputes on accounts Able to work independently without supervision Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers Ensure that customer service is held to the highest standard, maintaining good working relationship Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy Ensure that customer questions are answered timely Accurately and effectively handle large volumes of orders and calls. Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts Responsible for problem solving with a positive and professional demeanor Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer. |
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