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Customer Service Coordinator job in Charlotte, NC

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Charlotte, NC CorTech LLC

Job Ref:  353425
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  27.03/Per Hour
Remote:  No

Location

City:  Charlotte, NC
Post Code:  28277
Map: 

Description

JobsRUs.com. is seeking to hire a Customer Service Coordinator for our client in Charlotte, NC!
Benefits Available!
Weekly Pay!
$27.03/Hour

A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.
The job is ubiquitous in business
every company has customers to care for
and may go by other titles, such as information assistant or retail assistant. Customer service assistants may work with customers by phone, online or in person.

Additional skills and capabilities:
Excel is used every day - VLOOKUP's and Pivot Tables are a must! Must have strong follow-up skills; strong organizational skills; BJ's and Costco will be their main clients. They take calls but its more of a team meeting call to go over Costco promotional items - need to meet deadlines.

The follow up and volume comes from email - processing orders, handling order changes as a result of product shift from customer or Campbells.
The team consists of Meals & Bev and Snacks - 2 other CSCAs, a team lead, a supply manager and Michelle - Sr Customer Supply Chain Manager.

The role requires a bachelor's degree
if they want to grow in the role. If they have the right work experience, they will be considered on the temp side but then growth opportunities are limited without the Bachelor's degree
ref: (353425)
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