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Service Technician job in Austin, TX

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Austin, TX CorTech LLC

Job Ref:  353635
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  25.00/Per Hour
Remote:  No

Location

City:  Austin, TX
Post Code:  78733
Map: 

Description

JobsRUs.com. is seeking to hire a Service Technician for our client in Austin, TX!
Benefits Available!
Weekly Pay!
$25.00/Hour

Shift Time: 7AM to 7PM

Responsibilities:
This position is responsible for technical analysis and troubleshooting of our EMS (energy management system), validation and configuration of new installations, supporting our clients? third party vendors, and ensuring persistent connectivity to remote servers.

Required Knowledge/Skills, Education, and Experience:
High School Diploma and 3 years of technical customer service.
Proper phone etiquette;
Ability to speak and write clearly and accurately;
Demonstrated proficiency in typing and grammar;
Knowledge of relevant software computer applications and equipment;
Knowledge of customer service principles and practices;
Effective listening skills;
Multi-tasking capabilities;
Proficiency with MS Office Suite

Required Competencies:

Exemplary Attendance and Punctuality
Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
Makes customers and their needs a primary focus of one?s actions; developing and sustaining productive customer relationships.
Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Experience with Linux or other command line interfaces.
Bachelors degree or 2 years technical support experience.
Electrical/HVAC Energy Management Systems experience.
ref: (353635)
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