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Will-Call Clerk Associate job in Irwindale

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Irwindale CorTech LLC

Job Ref:  354188
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  17.00-17.00/Per Hour
Remote:  No

Location

City:  Irwindale
Post Code:  91706
Map: 

Description

JobsRUS.com is in search of a Will-Call Associate for a position available in the city of Irwindale CA.

Job Summary:
The Customer Service Representative is responsible for interacting with customers through in-person, phone, and email interactions. They must develop and maintain positive customer relationships and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.

Job Description:
The Customer Service Representative will be responsible for the following tasks:
- Portraying a positive company image and engaging in professional and friendly communication with customers
- Processing orders by mail, telephone, fax, email, or other employees
- Actively listening to customer needs and inquiries to determine appropriate service actions
- Assisting colleagues and other employees with administrative duties
- Serving as the cashier and being primarily responsible for answering telephones, handling cashier transactions, stocking shelves, and performing other clerical duties
- Referring any customer questions regarding products or services to the appropriate person
- Establishing and maintaining customer profiles and preparing claim forms
- Maintaining inventory and informing the supervisor of stocking needs
- Cleaning equipment and assisting with the maintenance of equipment and supplies
- Performing accurate company-required recordkeeping
- Efficiently and correctly corresponding with third-party providers to obtain payments
- Resolving customer problems, such as shipping or invoicing problems, insurance issues, etc.
- Informing customers of prices, shipping dates, anticipated delays, and any additional information needed by the customer; printing shipment documents; recording or filing copies of orders received
- Following up on orders to ensure delivery by specified dates
- Preparing receipts and shipping documents
- Performing other duties as assigned

Requirements:
- Prior experience with the general public (customers) is a plus; prior experience as a cashier is a plus
- Ability to accurately serve as a cashier, including processing credit cards, making change, and other basic math skills
- Resumes required

Schedule:
- Monday to Friday from 11 am to 8 pm
- Saturday from 7 am to 3 pm

Pay:
- $17.00 per hour
ref: (354188)
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