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Customer Support Analyst - Hybrid job in Nashville, TN

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Nashville, TN CorTech LLC

Job Ref:  355162
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  29.00/Per Hour
Remote:  No

Location

City:  Nashville, TN
Post Code:  37214
Map: 

Description

JobsRUs.com is seeking to hire a Call Center Representative for our client in Nashville, TN!

Benefits Available!
Weekly Pay!

Pay Rate - $28-30/hr
1st Shift: Monday-Friday, 8am-5pm with minimal overtime.
Hybrid role - Tuesday and Wednesday on site, Monday, Thursday, and Friday remotely

Job Description
? Follow established procedures and guidelines to provide timely and effective administrative support to the order management team (for example typing, filing, scanning).
? Under direct supervision: support the order management team with non-customer facing tasks by processing data and collating information in relation to all phases of the order life cycle.
? Process customer orders within the order management system, accurately and within the required deadline.
? Compile and distribute export and shipping documentation to enable customer orders to be processed in a timely manner.
? Assist with other data entry tasks related to the order life cycle (for example new customer set-up, credit, and debit administration).
? Identify and communicate areas for process improvement to Supervisor.
? Contact center - Phone support

Skills/experience:
? Customer service
? Microsoft Office Suite (Excel, PowerPoint, Microsoft word, etc.)
? Salesforce
? Logistics
ref: (355162)
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