Administrative Function Support job in Orlando, Florida
Vacancy has expired
Orlando, Florida CorTech LLC
| Job Ref: | 355396 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 25.00/Per Hour |
| Remote: | No |
Location |
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| City: | Orlando, Florida |
| Post Code: | 32826 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Administrative Function Support for our client in Orlando, Florida! Benefits Available! Weekly Pay! $26.00/Hour Shift Timings: 8am -finish - 6pm Description: Responsibilities: Acquire and configure mobile devices for deployment. Deploy devices and provide training on usage of these devices. Deploy, remove, and update applications on these devices. Create, deploy, and maintain security and device management policies. Create documentation on mobile device related procedures and workflows. Travel to locations within Orlando to deploy, collect and support. Train end users on mobile device technology. Responsible for carrier account management, service provisioning and support of AP department regarding billing issues resolution. Maintain accurate record keeping of assigned and loaner device inventory, create and maintain reports related to them. Assist with monthly cost allocations to departments. Audit device inventories to ensure carrier record, HR, and MDM conformity. Troubleshoot device, connectivity, and application issues. Assist end users via telephone, in person support and e-mail, with a wide range of questions, problems and requests with their mobile device needs. Manage remote actions, i.e., remote wipe, device lock, revoke licenses, retire. Demonstrate customer focus, building strong customer relationships. Assists with wireless carrier inquiries, plan changes, service support, etc. Monitor, track and update incidents and trouble calls in ticketing system. Recognize high priority tickets and act within the expected response time. Work on other projects or assignments, as needed. Qualifications: Education and/or Experience: Bachelor?s degree (B.A.) from four-year college or university; or one to two years related experience managing mobile devices and/or training; or equivalent combination of education and experience. Experience with managing and deploying large amounts of devices remotely. Technical troubleshooting and hands-on experience with iOS. In-depth knowledge of mobile device troubleshooting methods. Understanding of at least one enterprise-level mobile device management application, Intune preferred. Proficiency in Excel. Ability to perform end user training on iOS. Ability to learn and support new systems and applications. Superior customer service, communication, interpersonal (in person and over the phone), planning and problem-solving skills. Excellent organization and time management skills; ability to prioritize and work concurrently on a variety of projects and follow-thru to completion. Change oriented ? actively generates process improvements; supports and drives change and confronts difficult circumstances in creative ways. A highly motivated, a self-starter who is able to work independently as well as part of a team. Ability to keep any information, observations or viewpoints regarding SGRE personnel and clients confidential. | |
ref: (355396)
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