Customer Service Representative job in Corona, CA
Vacancy has expired
Corona, CA CorTech LLC
Job Ref: | 357480 |
Employer: |
CorTech LLC |
Job Type: | Contract |
Salary and Benefits: | 17.00/Per Hour |
Remote: | No |
Location |
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City: | Corona, CA |
Post Code: | 92880 |
Map: |
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Description |
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JobsRUs.com is seeking to hire a Customer Service Representative for our client in Corona, CA! Pay rate: 17.00 Work Hours: 7am-4pm with a 1 hour unpaid lunch, M-F. Responsibilities: · Phone Calls: Answering customer calls and assisting with any scenario presented. · Emails: Answering customer emails within 24hrs and assisting with any scenario presented. · Warranty Orders: Warranty issues should be resolved by supplying the customer with the fewest items necessary to resolve the issue. · Capture inbound sales when appropriate. Additional Duties: · Demonstrate excellent customer service skills in resolving customer complaints and questions. · Practice and ensure compliance with company policies and procedures. · Thoroughly understand the Customer Relations manual. · Maintain a professional and positive attitude. Qualifications: · 2+ years' meaningful work experience preferred. · Strong written and verbal communication skills with ability to communicate across all levels of the organization. · Ability to identify business critical issues quickly and navigate priorities based on last minute changes. · Must be well organized, detail-oriented and have excellent time-management skills. · Display a high level of integrity and professionalism. · Ability to lead and empower individuals and teams. · Proficient in Microsoft Office 365 Suite, especially Teams and Outlook. · Ability to handle a fast-paced call center environment. |
ref: (357480)
less than 2 minutes ago
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