Customer Service Specialist job in Bridgewater, NJ
Vacancy has expired
Bridgewater, NJ CorTech LLC
| Job Ref: | 361322 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 17.00/Per Hour |
| Remote: | No |
Location |
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| City: | Bridgewater, NJ |
| Post Code: | 08807 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Customer Service Specialist for our client in Bridgewater NJ! Benefits Available! Weekly Pay! Pay Rate - $17/Hour Shift Details: 8:00AM-4:30PM Job Description The Customer Service Specialist may work in either a Food or Facilities operation. Their main function is to handle customer service interactions through either face-to-face, email or telephone communications. The Customer Support Specialist may also be required to record and document various client interactions for management follow-up. The general responsibilities of the position include those listed below, but the client may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements. General Responsibilities: Handles customer service inquiries and problems via the telephone, recording recurring problem areas. Provides immediate assistance to customers as requested. Maintains a method to document, track and research customer input. Shares recurrent problems identified by customer input. Reviews statistics and trends with appropriate personnel. Identifies needs and makes recommendations for quality improvement that creates perceived value to customers. May respond to e-mail inquiries. May send written communications in response to customer comment forms. Complies with all HACCP policies and procedures. Attends training programs (classroom and virtual) as designated. May perform other duties and responsibilities as assigned. Experience/Knowledge: High School diploma, GED, or equivalent experience. 0 to 2 years related experience. Skills/Aptitude: Presents self in a highly professional manner to others and understands that honesty and ethics are essential. Ability to maintain a positive attitude. Ability to communicate with co-workers and other departments with professionalism and respect. Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives. Must have basic phone and computer skills (email, texting, etc.). General Qualifications: Willingness to be open to learning and growing. Maturity of judgment and behavior. Maintains high standards for work areas and appearance. Maintains a positive attitude. Ability to work a flexible schedule helpful. Must comply with any dress code requirements. Must be able to work nights, weekends and some holidays. Attends work and shows up for scheduled shift on time with satisfactory regularity. | |
ref: (361322)
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