Call Center Specialist job in Colonial Heights, VA
Colonial Heights, VA CorTech LLC
| Job Ref: | 362927 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 17.00 /Per Hour |
| Remote: | No |
Location |
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| City: | Colonial Heights, VA |
| Post Code: | 23834 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Call Center Specialist for our client in Joplin, MO! Benefits Available! Weekly Pay! $17.00/Hour DESCRIPTION Prefer applicants with experience providing customer service via phone and experience working in a call center environment. The Honeywell Customer Care Representative serves as an advisor for our portfolio of Energy Conservation programs. The individual will be required to pass the Agency background check and a separate client required background prior to the start date. The second background may take 2-3 weeks to complete. Company laptop provided. This is a contract position that can be extended up to 24 months. In addition, there may be a temp-to-permanent hire opportunity in the future. Please notify applicants of Honeywell's site access protocol for on-site interviews and requirements for employment. Honeywell currently offers a flexible work schedule with 3 days on-site, and up to 2 days remote but this is subject to change at any point in the future. RESPONSIBILITIES: Answer inbound calls, make outbound calls, respond to customer inquiries in a timely manner Learn our portfolio of Energy Conservation programs Uncover customer needs and interests, help customers navigate through our portfolio of Energy Conservation programs to understand which may be most beneficial Discuss eligibility requirements as defined in the terms and conditions Partner with program teams to ensure timely resolution of customer inquiries Route customers to the appropriate Energy Conservation program Document customer interactions Other duties as assigned QUALIFICATIONS: Basic Qualifications: High School Degree or Equivalent Prior call center experience, prefer a minimum of 3 years prior experience in call center environment Working knowledge of call center practices and technology Polished verbal communication skills Interpersonal skills, ability to quickly establish rapport with customers We value bilingual applicants (Spanish) Additional Qualifications: Schedule flexibility, evenings may be required occasionally in the future (until 8pm) Saturdays may be required in future (one Saturday a month) ?Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.? | |
ref: (362927)
11 days ago
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