Logistics Customer Service Representative job in Oakland
Oakland CorTech LLC
| Job Ref: | 365453 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 22.00-22.00/Per Hour |
| Remote: | No |
Location |
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| City: | Oakland |
| Post Code: | 94607 |
| Map: |
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Description |
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Position: Logistics/Availability CSR Pay: $22 per hour Schedule: Monday - Friday; 7 a.m. - 3:30 p.m. + OT as needed Summary/Objective: The Clerk will track and trace containers for availability and scheduled appointments with the terminals to pick up and return. Essential Functions: -Must respond to all inquiries from customers in a courteous and effective manner. -Check Oakland terminal systems for drayage availability. -Confirm gate fees are cleared to pull containers from the terminals. -Track and trace containers; update ETAs in system. -Understand customs procedures for the Bonded Warehouse and ensure that documents received for import, storage, and export purposes are compliant and correct. -Answers Customer queries regarding availability of drayage services and deliveries in progress. -Responsible for data entry by way of Excel spreadsheet with utmost accuracy. -Contact terminals for container issues. -Create daily reports for customers, ensuring accuracy in all reports provided. -Create pickup appointments for import loads and return of empties. -Work closely with the brokerage division, providing daily work assignments. Updating throughout the day as new work becomes available. -Performs other related duties as assigned. Required Skills/Abilities: -Basic understanding of clerical and administrative procedures. -Excellent written and verbal communication skills. -Excellent organizational and time management skills. -Ability to solve problems as they arise. -Must be able to perform each essential duty and follow simple instructions. -Dependable & self-motivated team player -Advanced skills using 10key typing. Required Education and Experience: -High school diploma or GED and two years? related experience. -Experience in the distribution/fulfillment environment is preferred. -Knowledge of Microsoft Office/Outlook/ Warehouse Management System (WMS) -Have excellent oral and written communication skills -Ability to cross train others -Excellent data entry skills. Ability to pay close attention to detail for typing, filing, sorting and proofing. -Must be able to be professional at all times and flexible with changing situations. -Must be able to communicate effectively orally and in writing -Upholds organizational values | |
ref: (365453)
less than 2 minutes ago
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