Inside Sales Representative job in Cleveland, OH
Cleveland, OH CorTech LLC
Job Ref: | 365922 |
Employer: |
CorTech LLC |
Job Type: | Contract |
Salary and Benefits: | 25.00/Per Hour |
Remote: | No |
Location |
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City: | Cleveland, OH |
Post Code: | 44105 |
Map: |
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Description |
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JobsRUs.com. is seeking to hire an Inside Sales Representative for our client in Cleveland OH! Benefits Available! Weekly Pay! $25.00/Hour 8:00AM - 5:00PM DESCRIPTION: The primary purpose of this role is to manage the execution of our customer connections. Acting as a customer advocate and supporting vital communication and problem solving between all stakeholders, customer, plant, quality, supply chain and finance. This is not an entry level role and requires extensive analytical, organizational and time management skills. Essential Functions: The Inside Sales and Customer Service Representative within Client encompasses setting high level performance targets, risk mitigation strategies, and disciplined execution to support commitments made to the customer and the organization. This position includes strong attention to detail and tactical execution, including but not limited to: Handle a high volume of customer interactions and be the voice of the customer. Take ownership of key customer accounts. Manage all aspects of quoting, order entry and stat using of orders to meet customer expectations. This is not a sales quota role but instead works with customers to place orders within forecast and lead time. Maintain digital records or files and some paperwork to ensure compliance. Work with internal teams to assist in quoting new business based on customer provided requirements. Assist all departments for any customer related issues and resolving complaints. Must be proficient in Microsoft Excel, Outlook and MRP systems (preferably Oracle). Be a Team player - Work effectively in a team driven environment and culture. Operate in a fast-paced work environment and be able to handle pressure and challenges from internal and external customers. Essential Knowledge and Skills and Abilities: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Intuitive knowledge to navigate through several computer applications and websites. Microsoft Office Ability to handle substantial email traffic and excel use. Data base user interface and query software Customer service knowledge generation software. Qualifications: High School Diploma or GED from an accredited institution. Bachelor?s degree preferred in Communications, Business, Marketing, Finance or a related field. Minimum of 3 years' work experience in sales, account management, customer service or equivalent industry or market segments. |
ref: (365922)
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