Customer Service Representative job in Bronx, NY
Vacancy has expired
Bronx, NY CorTech LLC
| Job Ref: | 366044 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 24.00/Per Hour |
| Remote: | No |
Location |
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| City: | Bronx, NY |
| Post Code: | 10462 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Customer Service Representative for our client in Bronx NY! Benefits Available! Weekly Pay! $24.00/Hour Shift Details: 1st shift Working Days: Monday - Friday Day Starts at: 7:00AM Day Ends at: 3:30PM DESCRIPTION: Receive calls from customers and schedule appointments for the Gas Service Line Inspection (SLI) and Natural Gas Detector (NGD) programs using various systems. Proactively make calls to customers and schedule appointments for SLI and NGD using various systems. Perform a high volume of administrative work pertaining to job records. Provide any and all data corrections, including but not limited to creating new tickets, cancelling tickets, modifying addresses, records as needed, reconciling pictures to inspection/installations, etc) on the work completed using various systems. Utilize various internal and external systems to reconcile any discrepancies regarding records. Research and resolve billing issues related to fines for failure to complete inspections. Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers. Must have technical or professional skills: Competency in Microsoft Excel, Word, and Outlook Well organized, detail oriented and flexible to handle multiple assignments. Demonstrate a high level of accuracy, even under pressure. Excellent interpersonal and telephone skills. Demonstrate good customer service skills Ability to multi-task Flex skills: Analytical Skills Call Center Support Soft Skills: Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Prolonged sitting while answering phones at a computer terminal for the majority of the workday required. | |
ref: (366044)
28 days ago
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