Credit Risk Specialist Remote job in Remote
Remote CorTech LLC
Job Ref: | 366398 |
Employer: |
CorTech LLC |
Job Type: | Contract |
Salary and Benefits: | 24.97/Per Hour |
Remote: | No |
Location |
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City: | Remote |
Post Code: | 80201 |
Map: |
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Description |
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JobsRUs.com is seeking to hire a Credit Risk Specialist to work remotely for our client! Benefits Available! Weekly Pay! $24.97/Hour Shift: 9 AM - 5 PM local time. Training is 9 AM - 5 PM PST Duties: Effectively solve customer inquiries via email using a CRM tool Understand escalation paths to effectively triage a seller?s needs based on where they are in the cycle of their loan in order to mitigate risk Answer customer questions regarding business documents or current loan information Maintain or exceed established service level agreements and guidelines for timely resolution of queued transactions to minimize potential revenue losses Identify, document and follow up with cross functional teams on product bugs and features Advocate for our seller community by identifying trends in issues and suggesting improvements to processes, policies and products Collaborate with members of other teams to root out answers and be a resource to teammates to provide the best possible experience to our sellers Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML duties as required by job function. Effectively work in a remote or distributed work environment and collaborate with team members over Slack and video conferencing. 100% Remote 9 AM - 5 PM local time zone after training is completed. Training hours are from 9 AM - 5 PM PST Skills: 1-3 years of professional experience with either a financial institution or payment provider preferred - must have Enjoy working in a fast-paced and rapidly changing start-up environment with the ability to quickly adapt to new situations and think on your feet Experience in direct customer facing roles - Must Have Interest in implementing feedback and dedicated to the improvement of your skills and work Flexibility to adapt and able to manage multiple assignments while working independently - Must Have Strong organizational, analytical, written and verbal communication skills Superb attention to detail - Must Have Excellent time-management skills - Must Have A desire to help people and improve the customer experience Strong Internet research, Google Docs and overall PC skills; SQL experience a plus MacBook user preferred |
ref: (366398)
less than 2 minutes ago
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