Service Technician - Medical Devices job in Chantilly, VA
Chantilly, VA CorTech LLC
Job Ref: | 367406 |
Employer: |
CorTech LLC |
Job Type: | Contract |
Salary and Benefits: | 41.00/Per Hour |
Remote: | No |
Location |
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City: | Chantilly, VA |
Post Code: | 20151 |
Map: |
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Description |
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$37.00-$41.00/Hour, Based on experience 6 Month+ Contract Weekly Pay and Benefits Available Temp to perm Possibility - Once converted, Company vehicle will be assigned Qualified candidates must have service technician experience, specifically with medical devices, electronics, schematics, PCR readers, or Military experience. Candidates should be located within an hour of Chantilly, VA and able to travel to customer sites within the area. Mon-Fri, 8AM to 5PM are service hours, no weekends required. MINIMUM QUALIFICATIONS: REQUIRED: ? Associate Degree in a technical field of study, preferred or 3-5 years Electrical/Electronics/Informatics/Mechatronics/Biomedical experience as an equivalent. ? Strong solid understanding of electronics and electro-mechanical devices (Mechatronics) ? Intermediate knowledge of information systems networking architecture design and set up. ? Intermediate understanding of computer software operating systems and the ability to speak with customer?s information technology personnel and lab leadership to schedule and complete routine software upgrades and maintenance. ? Understanding of basic computer security concepts and standard processes. ? Proficient in performing software installations and upgrades. ? Excellent verbal and written communication skills. ? Outstanding customer service and soft skills. ? Attention to detail. ? Good problem-solving and critical thinking skills ? Must possess and maintain a valid state-issued driver's license with at least 3 years of driving history ? Must be able to work flexible hours throughout the work week while traveling to various US Customer locations. ? Must be available for work on call as needed and be flexible to meet business needs. ? Flexibility to travel up to 50% of time outside of home geographic area, based upon business needs. ? Must be able to lift up to 30lbs frequently and up to 70lbs infrequently ? Must be able to handle standing, bending and stooping over a prolonged period of time (up to 10 hours) ? Must be able to push/pull materials up to 100lbs ? Make sure to all PPE (Personal Protective Equipment) standards/guidelines required by company policy. JOB DESCRIPTION: Are you a technical savvy individual that enjoys meeting new customers and challenges with an expertise in troubleshooting highly sophisticated electrical mechanical systems or automated equipment? If so this opportunity may be right for you! JOB SUMMARY: Seeking a field-based Field Service Engineer to provide on-site support at various customer locations throughout the Northern Virginia, into Maryland/DC. This position is responsible for owning the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Company. The individual will be responsible for identifying, evaluating, resolving or raising customer struggles. In addition, the individual will act as customer advocate and liaison back into the organization. This position is also responsible for providing on-site support to customers, including installation, corrective maintenance, preventative maintenance, removals, and other support as needed. Position is based in the Chantilly VA to Washington DC area DUTIES AND RESPONSIBILITIES: ? Onsite support for install and service of sophisticated diagnostic laboratory instrumentation with minimal direct supervision. Responds to emergency customer requests via dispatch by the Technical Service Center and finish the work you're doing in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards. ? Provide clear, timely, and effective communications to customers about service expectations, estimated time of arrival, status of ongoing service activities, and service follow-up calls ? Applying solving techniques and analytical thinking skills to diagnose hardware/software issue, resolve corrective action, and complete system repair. ? Upgrading systems to enable compatible software on all computers. ? Ability to work independently diagnosing and solving with schematics, diagrams, service manuals and other technical documentation. ? Play an active role in the maintenance and implementation of service documentation, while regularly providing feedback to assist with improving efficiency of documentation within the field service organization. ? Finish the service documentation as required, or as requested by other business functions, in accordance with current GMP requirements. ? Report and detail all customer complaints in appropriate systems of record for resolution and investigation. ? Run trunk stock inventory within limits established by Recommended Spare Parts Inventory list. ? Maintain all assigned calibrated test equipment and tools in good working condition and calibration dates. ? Demonstrate good judgment in utilization of company credit card, while adhering to expense levels within the established business guidelines. ? Maintain and use company vehicle as prescribed by fleet vehicle contractor requirements, including vehicle service maintenance, cleanliness, and organization at all times. ? Finish the administrative requirements of the position within expected timeframes. ? Provide on-call support per published schedules, or on short-notice, as required in support of business needs. ? Support an inclusive and diverse work environment. ? Adhering to current regulatory requirements to include, but not limited to, HIPPA, OSHA, and FDA. ? Must participate in vendor credentialing programs and finish the vendor credentialing requirements to gain and maintain access to customer facilities. BD04123JD BD04123JD |
ref: (367406)
6 days ago
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