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Credit Specialist job in Augusta, ME

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Augusta, ME CorTech LLC

Job Ref:  367776
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  18.67/Per Hour
Remote:  No

Location

City:  Augusta, ME
Post Code:  04330
Map: 

Description

JobsRUs.com. is seeking to hire a Credit Specialist for our client in Augusta, ME!
Benefits Available!
Weekly Pay!
$18.67/Hour

Shift Details: 1st Shift
Starts at : 09:30AM
Ends at : 06:00PM
Working Days : Monday - Friday

DESCRIPTION:

TOP (3) REQUIRED SKILLSETS:

Computer skills
Customer service
Attention to detail

NICE TO HAVE SKILLSETS:

Excel
Negotiation
Accounts Receivable/Billing experience

We contact customers about their past due bills via email, phone, letter. We work with multiple systems and internal departments to resolve all stages of delinquency.

Role Duties:

Perform a variety of functions involving collection of accounts receivable and reconciliation of customer accounts.
Collect overdue receivables, using multiple systems.
Initiates out-bound and responds to in-bound calls.
Perform a variety of accounts receivable, customer data
Distribute customer information as needed.
Coordinate with sales, customers and other departments to answer questions, exchange information, clarify policies and resolve issues as needed.
Ensure information is complete before processing.
Review information to input and determines correct procedures so accounts, systems and databases will be updated properly.
Contact related departments, employees, customers, vendors, financial institutions and others as needed to clarify information.
Input data into accounts, systems and/or databases according to established guidelines and procedures.
Audit, validate and reconcile data for accuracy to ensure adherence to established policy.
Resolve discrepancies and makes corrections as needed.
Facilitate collection activities as appropriate.
Respond to and research questions and issues as needed.
Communicate with related departments, employees, customers, vendors, financial institutions and others to exchange information.
Consult and interpret appropriate policies as appropriate and resolves issues.
Understand business and provides support to sales, marketing, customer support and other areas to further business objectives.
Identify process improvement opportunities and assists in implementation.

What You Need to Succeed:

Data entry skills, including accuracy and speed in a fast-paced, time-critical environment.
Ability to work with variety of systems and databases.
SAP knowledge preferred.
Detail-oriented, patient and thorough.
Good customer service skills, with ability to exchange information with wide variety of people.
Verbal and written communication skills.
Organized with ability to multi-task.
Ability to work both individually and as a team player.
PC skills, including Microsoft Office.
You meet the physical requirements that go with working as a Financial Shared Services Associate ? Extensive sitting, phone and computer use.
Extend and reach with hands and arms and use hands and fingers. Occasionally required to climb, balance, bend, stoop, kneel or crouch.
Specific vision abilities required include close vision, color vision, depth perception and the ability to adjust focus.
Hearing acuity sufficient to effectively communicate via telephone and in person.
Ability to communicate verbally on phone and in person. Fluency in the English language.
ref: (367776)
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