Client Service Administrator job in Glendale,AZ
Glendale,AZ CorTech LLC
| Job Ref: | 367708 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 35.00/Per Hour |
| Remote: | No |
Location |
|
| City: | Glendale,AZ |
| Post Code: | 85307 |
| Map: |
|
Description |
|
|
JobsRUs.com is seeking to hire a Client Service Administrator Location: Glendale, AZ Pay Rate: $35.00/hour Benefits Available | Weekly Pay Position Summary: We are seeking a skilled Customer Service Administrator (CSA) to support our client?s commercial aerospace repair operations. In this role, you will manage repair accounts, serve as the primary point of contact for customers, and ensure seamless coordination between internal teams and service centers. The ideal candidate will have excellent communication and problem-solving skills, along with a strong understanding of aerospace repair processes. Your efforts will directly impact customer satisfaction, order accuracy, and overall service performance. Key Responsibilities: Manage assigned customer accounts for service or replacement of returned parts Ensure performance and delivery timelines are met for each customer Resolve issues affecting cost, delivery, or quality; negotiate solutions across teams Monitor repair processes, prioritize stock allocations, and update customers with revised schedules Lead weekly customer meetings to review backlog, delivery timelines, and recovery plans Investigate claims, billing discrepancies, and complaints in coordination with technical and quality teams Approve special pricing, warranty amendments, and credit-related issues Analyze trends and recommend improvements to repair and service processes Maintain strong customer relationships and coordinate audits, site visits, and presentations Support high-priority services, including aircraft-on-ground (AOG) situations Stay current on industry regulations and compliance requirements Collaborate on team initiatives and represent the company in cross-functional projects Qualifications: Bachelor?s degree in Business Administration or a related field Minimum of 3 years of experience in technical product support or contract administration Strong knowledge of aerospace repair or aftermarket services preferred Excellent organizational, communication, and interpersonal skills Ability to analyze data and manage multiple priorities in a fast-paced environment If you?re ready to take your customer service skills to the next level in a dynamic aerospace environment, we encourage you to apply! | |
ref: (367708)
less than 2 minutes ago
Back to search results