We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.

Customer Support Engineer job in Irvine, CA

#alert
Applied = 0

Irvine, CA CorTech LLC

Job Ref:  368005
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  149000-156000/Per Year
Remote:  No

Location

City:  Irvine, CA
Post Code:  92618
Map: 

Description

Job Title: Customer Support Engineer (Contract)
Location: Onsite ? Irvine, CA
Contract Length: 1?2 years (extension possible based on business needs)
Work Schedule: 100% Onsite
Start Date: ASAP
Positions Available: 1?2 (Depending on candidate experience and fit)

About the Role:
We are seeking an experienced Customer Support Engineer to support Failure Analysis Report (FAR) generation for Gulfstream Aerospace Corporation (GAC) programs including the G650, G500, G600, and G700. This role is critical in supporting electronic component investigations and ensuring accurate technical communication between Parker and GAC.

This position requires strong analytical and troubleshooting skills in electronics/hydraulics and the ability to write technical reports that correlate component-level findings to aircraft-level failures.

Key Responsibilities:
Create and submit Failure Analysis Reports (FARs) via Seller Engineering Memo (SEM) to GAC for Parker electronic units (REU, MCE)

Conduct open box troubleshooting of circuit boards to identify faults

Perform thermal and vibration testing using oscilloscopes and other test equipment

Write detailed Engineering Investigation Reports to document findings

Develop and run troubleshooting tests for existing and emerging product line issues

Collaborate with project engineers and customers to prioritize high-impact FARs, especially those affecting AOG (Aircraft on Ground) status

Analyze data from R-Card repair systems and interpret test results and failure observations

Interface with Materials and Processes lab for component-level testing and analysis

Direct test/inspection activities for technicians at Ogden and Dublin repair stations

Present engineering findings in approved formats that align with aircraft-level fault data

Monitor potential failure trends and flag atypical patterns for follow-up

Travel as needed (up to 5 days at a time) to coordinate with internal and external stakeholders

Required Qualifications:
Bachelor?s degree in Electrical or Electronic Engineering

Strong knowledge of electrical/electronic subcomponents and circuit board troubleshooting

Basic understanding of hydraulic systems, EHSV operation, and G650/G500/G600 architecture (on-the-job training provided)

Proficiency in interpreting technical data, engineering reports, and lab test findings

Excellent written and verbal communication skills

Experience writing and submitting technical reports or analysis documents

Preferred Skills:
Prior experience supporting aerospace or flight control systems

Familiarity with Parker components (REU, MCE) and FAR investigation process

Systems Integration Lab (SIL) test data experience

Background working with SEM/FAR processes in a regulated industry

Additional Information:
This position is 100% onsite in Irvine, CA

May require travel to Savannah, Ogden, or Dublin (up to 5 days per trip)

Candidate(s) must be detail-oriented, self-motivated, and able to manage multiple investigations simultaneously




ref: (368005)
Applied = 0
Back to search results

Popular locations:

Popular categories:

Popular jobs:

Engineer (23) | Administration (8) | Nurse (2)