Customer Account Specialist Trainee job in Norfolk
Norfolk CorTech LLC
| Job Ref: | 369427 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 17.00-17.00/Per Hour |
| Remote: | No |
Location |
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| City: | Norfolk |
| Post Code: | 23510 |
| Map: |
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Description |
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Location: Norfolk, VA Pay Rate: $17.00/hour Schedule: Monday?Friday, 8:00 AM?5:00 PM (training hours). Must be flexible to work extended hours, weekends, and holidays as needed. Employment Type: Full-time, Onsite (not remote) Join JobsRUs.com and our client?s dynamic Customer Account Management team! We are seeking an enthusiastic and motivated Customer Account Specialist Trainee to provide exceptional service and support to our client?s customers in Norfolk, VA. This position offers the opportunity to build a lasting career in customer relations with competitive pay, weekly direct deposits, and access to great benefits. Why You?ll Love This Opportunity: Weekly pay via direct deposit Comprehensive benefits available Hands-on training with opportunities for growth and advancement Collaborative, team-oriented environment Key Responsibilities: Assist customers with a wide range of inquiries, including billing questions and service issues Perform billing reconciliation and analyze data to resolve customer concerns Provide clear, detailed explanations of electric rates and account information Support customers through professional communication and problem-solving Maintain accuracy and efficiency while managing multiple systems and screens Required Qualifications: Minimum 1 year of call center or customer-facing experience Strong computer proficiency, including Microsoft Office and video conferencing tools Excellent multitasking skills with attention to detail Proven data entry experience (1+ year) Strong communication and interpersonal skills Preferred Qualifications: 2+ years of inbound call center experience Experience in utilities or energy-related customer service Associate degree (preferred, not required) Bilingual (a plus, but not required) Education: High School Diploma or GED required | |
ref: (369427)
9 days ago
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