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Call Center Customer Service Rep job in City of Industry, CA

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City of Industry, CA CorTech LLC

Job Ref:  370019
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  24.00/Per Hour
Remote:  No

Location

City:  City of Industry, CA
Post Code:  91745
Map: 

Description

JobsRUs.com is seeking to hire a Customer Service Representative for our client in the City of Industry, CA!
Benefits Available!
Weekly Pay!
$24.00/Hour
08:00 AM - 05:00 PM
Monday - Friday (in-office) with a few hours required on Saturday (remote work)

Must have at least six months of call center experience.

Job Description:

Position Summary:
This position will professionally respond and interact with customers using various means of communication, (phone, or email).
This role will be responsible for a high volume of inbound calls in a fast paced environment using a multi-line phone system.
If you have previous customer service experience in a call center or office environment plus excellent computer skills, then we want you to join our team

Position Responsibilities:
Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits.
Provide customer support with special requests.
Assist various departments in the Distribution Center as needed.
Other projects or duties as assigned.
This position is open to local residents only, no relocation offered.

Required Experience : 6 months in call center environment
Required Qualifications :High school diploma or GED.
Minimum of 6 months experience with data entry and working in a demanding customer service/ call center environment.
Ability to deal with customers on a day to day basis, via phone and/or in person.
Strong interpersonal and exceptional problem solving skills in addition to being a team player.
Excellent computer skills.

Preferred Qualifications :
1 - 2 Years Customer service, call center and / or related area within foodservice industry.
Recent experience in a fast paced call center environment.
Previous experience using Cisco phone systems/multi phone line systems.
ref: (370019)
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