RM Team Lead Supervisor job in Wood Dale
Wood Dale CorTech LLC
| Job Ref: | 370030 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 25-27/Per Hour |
| Remote: | No |
Location |
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| City: | Wood Dale |
| Post Code: | 60191 |
| Map: |
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Description |
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Location: Wood Dale, IL Schedule: Monday ? Friday, 8:00 AM ? 4:30 PM Pay Rate: $ 25 to $27/hour Start: Immediate need Position Overview JobsRUs.com is seeking a reliable and detail-oriented RM/Team Lead Supervisor with strong communication, problem-solving, experience in manufacturer warranties, attention to detail. Oversees the daily operations of the returns department within a electronic manufacturing environment, ensuring the efficient, safe, and quality-compliant processing of returned products. Lead a team to inspect, document, of returned merchandise, serving as a key link between staff and management. Key Responsibilities Lead, train, and mentor the returns team, coordinating workloads, assigning tasks, and monitoring performance to meet production and quality targets. Return Processing: Oversee the entire return process from receipt and initial inspection to final disposition (restock, repair, scrap). This includes verifying items against return forms and documentation, and issuing Return Merchandise Authorizations (RMAs) where applicable. Quality Control & Compliance: Ensure all returned products are inspected for quality and compliance with company policies and industry regulations (e.g., ISO,GMP). Conduct root cause analysis for recurring product issues in coordination with the Quality and Product Development teams. Inventory Management: Manage inventory accuracy of returned goods through regular cycle counts, reconciliations, and timely system updates in the ERP or Warehouse Management System (WMS).. Documentation and Reporting: Maintain accurate records of all return transactions, create reports on return rates and defect types, and ensure all team members follow standard operating procedures (SOPs). ? Communication & Collaboration: Serve as the primary point of contact for the team, communicating daily targets and challenges to management and liaising with other departments such as Customer Service, Warehousing, and Finance to resolve issues. Qualifications & Skills Experience: Typically 3-5+ years of experience in a warehouse, manufacturing, or supply chain environment, with at least 1-2 years in a leadership or supervisory role. Education: High school diploma or equivalent is generally required, Associate's or Bachelor's degree in a related field (e.g., operations management, engineering, logistics) is often preferred. ? Technical Skills: Proficiency in Warehouse Management Systems (WMS) and ERP systems (e.g., SAP). o Strong computer skills, especially in Microsoft Office (Excel, Word) for reporting and data analysis. Benefits Competitive hourly rate. Monday ? Friday schedule with consistent daytime hours. Opportunity to contribute to a supportive team environment. Apply today to start your career with JobsRUs.com! | |
ref: (370030)
185 days ago
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