Senior Chatbot/Voice Enablement job in Harrisburg, PA
Harrisburg, PA CorTech LLC
| Job Ref: | 370555 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 90.00/Per Hour |
| Remote: | No |
Location |
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| City: | Harrisburg, PA |
| Post Code: | 17101 |
| Map: |
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Description |
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JobsRUs.com. is seeking to hire a Senior Chatbot/Voice Enablement Developer for our client in Harrisburg, PA! Benefits Available! Weekly Pay! $90.00/Hour DESCRIPTION: What success looks like in this role: Design and develop enterprise-grade chatbot and voice solutions using Azure Bot Service, Power Virtual Agents and integrations (e.g. Genesys, Twilio, Microsoft Teams). Implement and optimize LLM pipelines, ASR/TTS for voice bots, and retrieval-augmented generation (RAG) for knowledge-driven responses. Integrate conversational systems with Client platforms (CRM, ITSM, security solutions) via APIs and event-driven architectures. Ensure compliance and security, including PII protection, encryption, and adherence to global standards (GDPR, accessibility). Monitor and improve performance through analytics, A/B testing, and continuous optimization of containment rate, latency, and CSAT. Collaborate cross-functionally with product and engineering teams; mentor junior developers and establish best practices. You will be successful in this role if you have: 5+ years? experience in software engineering with 3+ years in conversational AI (chat and voice). Expertise in Azure, Azure AI Foundry, Azure AI Search, LLM/NLU orchestration, Vector DB´s and whisper or voice models and familiarity with WebRTC services Strong backend development skills (Python,C# , REST APIs). Knowledge of cloud platforms (Azure preferred), CI/CD, and security best practices. Ability to work independently and collaboratively in an agile, fast-paced, high-impact environment. Strong written and verbal communication skills in English | |
ref: (370555)
219 days ago
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