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Customer Service Representative job in North Little Rock

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North Little Rock CorTech LLC

Job Ref:  370635
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  23.00-23.00/Per Hour
Remote:  No

Location

City:  North Little Rock
Post Code:  72117
Map: 

Description

Schedule: Monday?Friday, 7:30 AM ? 3:30 PM

Position Summary:
The Customer Service Representative II is responsible for supporting warehouse operations, routing, and retail accounts through accurate order processing, communication, and problem resolution. This role requires strong organizational skills, the ability to work under pressure, and familiarity with Warehouse Management Systems (WMS).

Key Responsibilities:

Provide customer service support for retail accounts and routing operations

Process and manage orders using the Warehouse Management System (WMS)

Communicate effectively with internal teams, drivers, and customers

Monitor deadlines and ensure timely completion of tasks

Identify, escalate, and resolve issues in a timely and professional manner

Maintain accurate records and documentation

Manage multiple priorities in a fast-paced environment

Qualifications & Skills:

Previous customer service experience required

Strong written and verbal communication skills (mandatory)

Self-driven with the ability to work independently

Strong time management and organizational skills (mandatory)

Familiarity with WMS systems preferred

Ability to work under pressure and meet strict deadlines

Strong problem-solving skills and ability to communicate issues effectively
ref: (370635)
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