Customer Service Representative job in Bolingbrook, IL
Bolingbrook, IL CorTech LLC
| Job Ref: | 371904 |
| Employer: |
CorTech LLC |
| Job Type: | Contract |
| Salary and Benefits: | 19.00/Per Hour |
| Remote: | No |
Location |
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| City: | Bolingbrook, IL |
| Post Code: | 60440 |
| Map: |
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Description |
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JobsRUs.com is seeking to hire a Customer Service Representative for our client in Bolingbrook, IL! Benefits Available! Weekly Pay! $19.00/Hour JOB DESCRIPTION: The Customer Service Representative (CSR) serves as the first point of contact for customers, providing exceptional support through phone, email, chat or in person. This role is responsible for addressing customer inquiries, resolving issues promptly and efficiently, and ensuring a positive customer experience. The CSR plays a vital role in maintaining customer satisfaction, loyalty, and retention by delivering high-quality service and upholding the company?s standards and values. This position is in the office, Monday through Friday. Responsibilities may include, but not limited to: Support our biggest customers with order processing and problem resolution Review daily orders, ensuring accuracy and timeliness Review and process requests for mis-shipment and/or damaged products Collaborate and communicate with company buyers regarding key supplier forecasts and orders. Assist customers with special orders, execute pricing quotes Main contact for customer inquiries and problem resolution High level knowledge of Microsoft programs, with a specific focus in Microsoft Excel -must be able to create spreadsheets, perform lookups, create Marcos, create pivot tables, etc. Basic everyday computer skills ? creating files and folders, filing electric communications, etc. Performs other related duties as assigned. High School Diploma/GED or Equivalent 6 - 12 months customer service in a Distribution center, Warehouse, Food Service and / or related area. High School Diploma/GED or Equivalent Experience 6-12 months of basic Computer, Microsoft word programs . 1 - 2 years customer service in Distribution center, Warehouse, Food Service and / or related area within food industry. | |
ref: (371904)
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