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Field Engineer job in Oklahoma City, OK

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Oklahoma City, OK CorTech LLC

Job Ref:  372396
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  25.00/Per Hour
Remote:  No

Location

City:  Oklahoma City, OK
Post Code:  73149
Map: 

Description

JobsRUs.com is seeking to hire a Field Engineer for our client in Oklahoma City, OK!
Benefits Available!
Weekly Pay!
$25.00/Hour

JOB DESCRIPTION

Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
Ensures systems operate as designed and are maintained and/or upgraded per requirements.
Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.
Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Key Responsibilities:

Provides the full range of Field Engineering support for an assigned base of large / complex clients.
Takes complete ownership of onsite service activity.
Performs advanced-level maintenance on all products, including low-complexity installation activities.
Provides technical feedback on equipment, systems and processes to improve overall service delivery.
Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
Identifies and resolves systemic issues within the team.
Proactively supports the needs of other team members, providing technical assistance and expertise.
Contributes to improved client services metrics reporting and documentation.
Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Key Qualifications:

High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 2-4 years experience in area of responsibility.
1+ Years of hands-on experience with laptop and desktop break-fix
Computer-building background experience preferred
General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
Ability to resolve basic / non-complex problems as directed

Note: Must have his/her OWN RELIABLE CAR and CAR INSURANCE
ref: (372396)
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