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Complaint Evaluation Specialist job in Atlanta, GA

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Atlanta, GA CorTech LLC

Job Ref:  372895
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  30-35/Per Hour
Remote:  No

Location

City:  Atlanta, GA
Post Code:  30318
Map: 

Description

Salary- $30-35.00/hr
Location- Remote

Position Summary-
-Track all stages of the Complaint Documentation process, including:
-Reportability Determination, Data Analysis, Reporting and Trending, Documentation Review, Coordination of complaint and lot qualification data, Device history reviews, Review and closure of certain categories of complaints.
-Maintain accurate documentation and files related to special projects, complaints, and lot Qualification.
-Review and analyze lot documentation (DHR?s) to determine if any anomalies may have been related to reported product failures.
-Support database development and reporting capabilities related to the complaint/reliability department needs.
-Assist during FDA, ISO, or other third-party or internal audits.
-Train others on the requirements of the Complaint Coordinating activities, including follow-up with the Customer Care Group.
-Support review and investigation of adverse events
-Perform basic product review and failure analysis.
-Performs other duties as required.


Education and Experience Qualifications-
-Bachelor?s degree or 3 years of demonstrated experience in medical device complaint evaluation or vigilance reporting
-Complaint handling experience preferred
-Minimum of 1-2 years? experience in data management, record keeping, and troubleshooting in the Medical Device field, or other transferable experience related to organization, technical aptitude and data management.


Preferred Skills and Competencies-
-Willingness to pursue additional learning and build qualifications in a professional field, as required.
-Ability to demonstrate system level expertise of databases with the ability to train on these identified systems.
-Excels at generating and maintaining organized and accurate records, PC skill, word processing, spreadsheet, database.
-Able to make decisions quickly using information at hand and evaluate the need to obtain clarification and direction when necessary.

Physical Requirements-
-This position is a desk job and requires sitting for extended periods of time
ref: (372895)
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