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Commercial Lien Customer Service Representative job in Mishawaka, IN

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Mishawaka, IN CorTech LLC

Job Ref:  373255
Employer:  CorTech LLC
Job Type:  Contract
Salary and Benefits:  28.75/Per Hour
Remote:  No

Location

City:  Mishawaka, IN
Post Code:  46545
Map: 

Description

JobsRUs.com is seeking to hire a Commercial Lines Customer Service Representative for our client in Mishawaka, IN!

Benefits Available!
Weekly Pay!

Pay Rate - $28.75/hr
1st Shift: Monday-Friday, 8am-5pm EST

Job Description
We are seeking a reliable and detail-oriented Commercial Lines Customer Service Contractor to support the servicing and administration of commercial property and casualty insurance accounts. This individual will work closely with clients, carriers, producers, and internal teams to deliver exceptional customer service while ensuring accuracy, timeliness, and compliance with agency standards.

The ideal candidate is a strong communicator with working knowledge of commercial lines insurance products and excellent organizational and multitasking abilities.

Key Responsibilities
Provide day-to-day service and support for commercial lines insurance accounts.
Assist clients with policy inquiries, coverage questions, endorsements, certificates of insurance, renewals, and billing issues.
Process policy changes and maintain accurate account documentation.
Communicate effectively with insurance carriers, underwriters, clients, and internal staff regarding policy servicing needs.
Prepare and manage insurance-related documents, correspondence, and reports using Microsoft Office applications.
Review policies and account information for accuracy and completeness.
Support renewal processes by gathering updated information and preparing documentation.
Maintain confidentiality and compliance with agency procedures and insurance regulations.
Collaborate with team members to ensure timely and efficient service delivery.
Provide professional written and verbal communication to clients and business partners.

Required Qualifications
Active Property and Casualty Insurance License.
Bachelor?s degree required.
One (1) year of experience handling commercial lines insurance accounts may be considered in lieu of a degree.
Knowledge of commercial lines property and casualty insurance products and servicing procedures.
Proficiency in Microsoft Excel, Word, and Outlook.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Dependable, professional, and customer-service oriented.
Strong interpersonal skills and ability to work effectively within a team environment.

Preferred Qualifications
Three (3) years of related commercial lines insurance experience preferred.
Experience working with commercial accounts in an agency or brokerage environment.
Familiarity with insurance management systems and carrier portals.

Key Competencies
Customer Service Excellence
Team Collaboration
Communication Skills
Time Management
Problem Solving
Attention to Detail
Reliability and Accountability
Commercial Insurance Knowledge
ref: (373255)
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